WFS are not able to accept cancellations or returns on any items at this time and we apologize in advance for any inconvenience this may cause. Refusal of delivery does not commence a return of your order. You will still be liable for the cost of the product.

If there is an issue with your order please contact our customer service team. 

Special Order items are non-returnable.

We ship to all 48 contiguous states and Washington DC. When your order ships, we ship dry goods to Hawaii and Alaska via Fed-Ex Standard or Frozen good via Fed-Ex two day both services will have an additional cost.

We can deliver to any physical address, either residential or commercial. We are unable to deliver to P.O. boxes.

When your order is ready to ship you will receive an email with tracking information and another once delivered. 

Temperature controlled items such as refrigerated or frozen are packed with enough dry ice to keep your product at the right temperature until you receive it. Immediately upon receiving your delivery please place in refrigerator or freezer. Note dry ice dissipates during shipping products can shift around.

Stocked items typically ship between 1 and 5 business days from the time your order is placed.

Specialty items typically ship within 7 business days from the time your order is placed.

Special Order items typically take 2-3 weeks before they are available to ship and our customer service team with provide you of this ETA when order is placed.

We ship from 14 distribution centers Nationally, Illinois being the primary facility. Transits times vary however are typically between 1-4 business days. Tracking information will be emailed to you once your order is ready to ship. Please know times listed are estimated and subject to change due to availability and Holidays.

Shipping costs are calculated by dimensional weight, the weight of the package and dimensions. Shipping will be displayed in your shopping cart before you confirm the order.